ANALISIS ALUR BARANG MASUK DAN KELUAR PADA GUDANG FROZEN FOOD DI UD. AL BARKAH PALU

ABSTRACT
This research aims to analyze the inbound and outbound flow processes at the frozen food
warehouse of UD. Al Barkah in Palu City, Central Sulawesi. Using a qualitative approach
with a case study method, the research was conducted in January 2025 with data collection
techniques including direct observation, in-depth interviews with 12 key informants, and
document analysis. The results show several constraints in UD. Al Barkah's warehouse
management includes a time-consuming goods receiving process due to the continued use of
physical checking and manual documentation, inadequate implementation of information
technology in managing goods movement, and an unintegrated stock management system.
This research recommends several improvements, including standardization of operational
procedures, implementation of warehouse management information systems, optimization of
warehouse layout, enhancement of quality monitoring systems, and development of human
resource competencies. Implementing these recommendations is expected to improve
operational efficiency, reduce the risk of errors in goods management, and enhance the
quality of UD. Al Barkah's frozen food distribution services.
Keywords: Warehouse Management, Goods Flow, Frozen Food, Operational Efficiency.