Peran Pendidikan Sumber Daya Manusia Dalam Meningkatkan Kompetensi Dan Komitmen Tenaga Kesehatan Di Masyarakat

This study aims to analyze the role of Human Resources (HR)
education in improving the competence and commitment of health
cadres. Using a qualitative case study design, this study involved six
health cadres and three service recipients as informants. Data were
collected through in-depth interviews, observations, and
documentation, and analyzed using NVivo 12 Plus. The results of the
study show that health cadres have a high level of commitment, both
in terms of affective, sustainable, and normative commitments,
despite limited facilities and suboptimal rewards. The community
recognizes the important role of cadres in maintaining their health,
but there is a real need to improve cadres' medical knowledge and
technical skills. Human resource education has been proven to
improve cadre competence, but continuous training and facility
improvements are still needed to support cadre performance. This
study identifies that a positive attitude of cadres, openness to
criticism, and good social relations with the community are key
factors in improving the quality of health services. The implications
of these findings are the importance of a more structured HR
education strategy and adequate facility support to ensure
sustainability and optimal quality of health services at the
community level.