BUDAYA KERJA DAN ETIKA BIROKRASI DALAM ADMINISTRASI PUBLIK: PERSPEKTIF MANAJEMEN PENDIDIKAN TENTANG PENGEMBANGAN SUMBER DAYA MANUSIA

This study aims to examine work culture and bureaucratic ethics in
public sector organizations from an educational management
perspective. A qualitative approach was employed using a case study
design to gain an in-depth understanding of ethical practices,
organizational values, and professional behavior among civil servants.
Data were collected through interviews, observations, and document
analysis, and analyzed using thematic analysis. The findings indicate
that work culture and bureaucratic ethics have been generally
implemented effectively, reflected in employees’ awareness of moral
values such as professionalism, integrity, responsibility, public
courtesy, and neutrality. Nevertheless, several challenges persist,
particularly the limited internal supervision and insufficient
socialization of the bureaucratic code of ethics. As a result, the
implementation of ethical work culture remains inconsistent across
organizational units and has not been fully internalized as individual
professional behavior, instead relying heavily on hierarchical
supervision. The study implies that strengthening educational
management practices—such as ethical leadership, continuous
professional development, and organizational learning—is essential to
internalize work culture and bureaucratic ethics sustainably. These
findings contribute to discussions on human resource development
and ethical governance in public administration.